Job Opportunities

POSITION AVAILABLE
TECHNOLOGY DIRECTOR

Providence Public Library seeks an innovative and collegial individual to bring creativity, expertise and leadership to the position of Technology Director. This position is responsible for envisioning the online information architecture for AskRI.org and provlib.org building and coordinating the infrastructure necessary for quality user experience activities; and collaborating on the implementation of web and online technologies. The Technology Director reports to the Assistant Director, manages a department of two full-time staff members and works collaboratively with other divisions of the library including Reference Services, Marketing and Communications and more.  The library operates in a highly collaborative, interdepartmental environment. This is an administration position, but requires a high degree of planning and communicating with the other administrators and departmental managers, most particularly for the duties associated with the Statewide Reference Resource Center/AskRI.org  services.

This position enhances the functionality and effectiveness of the user experience with technology, digital collections and the website, as well as serves as a key member of the library’s management team that establishes goals and priorities for the Library. This position represents the intersection of information planning and policy and technology implementation with emphasis on:

  • Ensuring that users enjoy seamless online experiences that are satisfying, intuitive, and engaging
  • Creating an online environment that incorporates current technologies to expand the library’s digital footprint
  • Working collaboratively with the staff members responsible for digital content to establish procedures and protocols that result in a high degree of best practices and quality online services

This position is also the Technical Operations Manager for the Statewide Reference Resource Center/AskRI (SRRC) contract. As such, it is a grant-funded position through the state of Rhode Island from July 1, 2014 to June 30, 2015, with the high possibility of a renewal for a second year and beyond. This position is expected to perform the duties of SRRC/AskRI, as well as provide technical expertise and leadership for IT for Providence Public Library.

DUTIES

Coordinates and manages all technical operations aspects of Statewide Reference Resource Center/AskRI online databases & services. These include:

  • Technical support for databases and electronic resources
  • Maintaining a current list of all library IPs in the state, working with individual database vendors and libraries to ensure that vendor IP lists are current;
  • Understanding and documenting the various authentication models used by AskRI vendors, including geographic authentication
  • Working with vendors to ensure maximum access to products through mobile devices and document access methods for mobile devices
  • Troubleshooting and resolving any problems with access or products as experienced by individual libraries or patrons in a timely manner
  • Preparing monthly statistical reports
  • Maintaining logs of technical issues and resolution
  • Coordinating/maintaining website hosting
  • Maintaining email and chat services for AskRI online access to reference services
  • Explores, evaluates, plans, implements new technologies for improved services
  • Manages content within the Library’s Drupal-powered website
  • Oversees the library’s internal and data storage networks
  • Coordinates with Ocean State Library consortium to maintain network
  • Coordinates the ILS with circulation and information services staff
  • Sets goals and oversees IT strategic planning
  • Updates/writes/implements technology plans as required
  • Recommends budget and manages expenditures
  • Assists in writing grant proposals
  • Writes and speaks effectively, especially with non-technology staff
  • Team co-leader for digitization efforts
  • Tracks and interprets statistics, usage metrics/analytics
  • Monitors emerging trends and best practices in all aspects of technology in library applications
  • Assists as necessary with technical education for public and staff
  • Coordinates the RFID initiative
  • Serves on appropriate Ocean State Library committees to ensure seamless intersection between PPL technology services and OSL services

QUALIFICATIONS 

  • Minimum of 3 – 5 years supervisory experience in a library or cultural institution involving technology
  • Expertise with information technology, digitization and social media required
  • Energy, creativity, expertise and leadership
  • B.A. required; M.L.S. preferred or relevant experience in a similar institution
  • Excellent communication, supervisory and coaching skills
  • Ability to thrive in highly collaborative environment
  • Ability to understand systems and provide solutions

HOURS:  37 ½ hours per week – Full Time with benefits

SALARY:  $65,000 to $85,000

DEADLINE FOR RESUMES:  July 25, 2014

RESUME TO

Human Resources
Providence Public Library
150 Empire Street
Providence, RI 02903
401-455-8061
hr@provlib.org

AN AFFIRMATIVE ACTION/EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

July 11, 2014

_____________________________________

POSITION AVAILABLE
DIGITAL PRODUCER

Providence Public Library seeks an innovative and collegial individual to bring creativity, expertise and leadership to the position of Digital Producer.  This position combines technological ingenuity, library collections and resources and is responsible for creating, sharing and promoting Library materials online, including AskRI.org.  In addition to supporting AskRI.org, the Statewide Reference Resource Center, this position is charged with creating content for provlib.org and the library’s social media channels to inform, educate and inspire the public.

The Digital Producer requires strong technology skills as well as the ability to envision and build the digital library of the future.  It is supervised by the Information Technology Director, but works closely with library administration and departmental managers including programming staff, special collections librarians and reference/AskRI librarians.

The Digital Producer is also a key member of the Statewide Reference Resource Center/AskRI team.  As such, this position is a grant funded one through the state of Rhode Island from July 1, 2014 to June 30, 2015, with the high possibility of a renewal for a second year and beyond.  This position is expected to perform the online, social media and marketing duties of SRRC/AskRI, as well as provide technical expertise and leadership for online content and marketing for Providence Public Library.

DUTIES

Reports to the Technology Director and functions as an integral team member for Statewide Reference Resource Center/AskRI services, including:

  • Assisting with technical support for AskRI.org databases and online resources
  • Assisting in troubleshooting issues
  • Training other library staff members across the state and the public on how to use AskRI.org
  • Assisting in compiling and submitting monthly statistical reports and maintains website use statistics
  • Responsible for all aspects of maintaining the AskRI website including regular updating to reflect new online electronic resources as identified by AskRI Librarians
  • Ensuring that AskRI website presents information in a clear, easy to navigate manner for users of all abilities using current digital technologies
  • Promoting all the AskRI.org services vigorously through broad range of social media, other formats, and other venues as outlined in the contract
  • Helps conceptualize, produce, and disseminate digital content from the library’s collections and provides technical support for all content initiatives
  • Works with staff and community to brainstorm, formulate, track and help develop new digital tools
  • Assists in managing overall content within the library’s Drupal-powered website
  • Compiles library website usage data and analytics
  • Works with library programming, educational and event staff to coordinate source materials and research for exhibitions and initiatives
  • Helps build the library’s digital collections CMS and repository
  • Develops online initiatives with an emphasis on utilizing web tools and interfaces
  • Works with department managers and programming staff to incorporate a digital presence into all programming as feasible
  • Miscellaneous duties, as required

QUALIFICATIONS

  • B.A. in an appropriate field; M.L.S. preferred, but relevant experience can be substituted
  • Excellent communication skills
  • Ability to thrive in a highly collaborative team environment
  • Marketing and social media experience preferred

HOURS:  37 ½ hours per week – Full Time with benefits

SALARY:  $50,000 - $65,000

DEADLINE FOR RESUMES:  July 25, 2014

AN AFFIRMATIVE ACTION/EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

RESUME TO

Human Resources
Providence Public Library
150 Empire Street
Providence, RI 02903
401-455-8061
hr@provlib.org

_____________________________________

POSITION AVAILABLE
INFORMATION LIBRARIAN  L-I
PART TIME

DUTIES

 Providence Public Library is seeking a part time reference and information services librarian to perform reference/information services.   He/she works with a dynamic, collaborative team to provide essential direct service to the public, both in person, by telephone and online, including via the online Statewide Reference Resource Center’s AskRI service.  This position may also participate in aspects of collection development and maintenance, interlibrary loan, readers’ advising, instruction; may be assigned to other special library projects.

All Providence Public librarians must have a commitment to excellent customer service towards a diverse community of users of all ages. Enthusiasm, flexibility, and an ability to work within an evolving library environment are required.

This is a one year grant funded position with the possibility of renewal for a second year and beyond. 

QUALIFICATIONS

M.L.S. required with reference experience and a high degree of technology competence preferred.

HOURS:  18 hours per week – no benefits

HOURLY RATE:  $ 21.00

DEADLINE FOR RESUME:  July 10, 2014

AN AFFIRMATIVE ACTION/EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

RESUME TO

Human Resources
Providence Public Library
150 Empire Street
Providence, RI 02903
401-455-8061
hr@provlib.org