Job Opportunities
Digital Content Creator
Part-time, 20 hours per week
The Digital Content Creator is a member of the Library’s External Relations Team, works closely with all External Relations Team members, as well as with members from other Library departments, to plan, develop, and execute creative and engaging content/media for use on all of PPL’s digital communications platforms.
In addition to its WordPress website, PPL maintains a presence on several social media platforms, including Facebook, Instagram, YouTube, Twitter, LinkedIn, and Tumblr. This position will assist with creating social media campaigns and content in varied formats with the goal of heightening the Library’s media presence, increasing the effectiveness of both our marketing efforts and digital community engagement, and telling the Library’s story to a broader audience.
Primary Duties & Responsibilities:
- Research and initiate prospective story or content opportunities
- Liaison, collaborate, and communicate with Library staff as necessary
- Conduct interviews or otherwise develop content leads among Library staff, patrons and partner community
- Develop new social media strategies and campaigns
- Maintain awareness of Library partner community, and shared content opportunities
- Produce/edit photographs and/or video as required
- Schedule and post social media posts, video and images as required
- Support the continual development of PPL’s Alum feature
- Participate in the planning and creation of special digital initiatives
- Ensure proper and consistent adherence to Library messaging and brand standards
- Assist in the performance of an audit and ongoing performance analysis of Library’s digital platforms, in collaboration with External Relations Team
- Other duties as assigned
Additional Skills:
- Proficiency in English and excellent verbal, written and presentation skills
- Excellent interpersonal communication skills
- Strong attention to detail; fact-checking skills
- Strong organizational and analytical skills
- Demonstrated creativity and positivity
- Ability to multi-task/work on multiple projects at once
- Comfortable working with various technology (i.e. Microsoft programs, Google Docs/Drive, varied Design/Media/Digital production tools, Photoshop and other Adobe software, Video production)
- Strong working knowledge of what makes engaging, as well as effective social media content, including knowledge of SEO and keyword research
- Perform quality work within deadlines with or without direct supervision
- Interact professionally with other staff, patrons/supporters, and partners
- Work effectively as a team contributor on all assignments
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
- Knowledge/experience with podcast production; desire to acquire skills
Education & Experience Required:
- 1 - 3 years of experience in Communications, Content Creation, or related role
- Computer proficiencies in digital production
- Proficiency in varied Social Media platforms
- Videography/Photography/Editing proficiency
- Spanish language proficiency/bi-lingual a plus
- Podcast production experience a plus
Additional Requirements:
- Position Location – Providence, RI
- Physical requirements – lifting of photo/video equipment
- Driving/Travel requirements – 0-10%
This position is:
Non-Exempt and is not part of the Union
Hours: 20 hours per week, flexible schedule based on Monday - Friday, 8:30 am – 5 pm. Flexibility is needed for special events, etc.
Hourly rate: $18 - $22 per hour depending on experience
Position is open until filled.
Submit Cover Letter and Resume to:
E-mail: HR@provlib.org
The Providence Public Library
Attn: HR
150 Empire Street
Providence, RI 02903
Fax: 401-455-8002
Equal Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Providence Public Library are based on merit, qualifications, and abilities. PPL is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. PPL will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
INFORMATION SERVICES SPECIALIST
Part time 17.5 hours per week
This position is responsible for providing responsive and effective circulation and reference support across all aspects of the Information Services Department. A key role on the library’s information services team, this position is accountable for activities related to both circulation and reference operations, including borrower services, interlibrary loan, ready reference, and outreach. The incumbent is expected to deliver point-of-need assistance and support to library customers and visitors, including first and second level technology support and troubleshooting.
Primary Duties & Responsibilities:
- Perform core operational activities related to borrower services including loaning and requesting library items, circulation and patron database management, holds, delivery, stacks maintenance, inventory control, information commons and study and meeting space management, technology loans, printer management, and a wide range of other library services.
- In partnership with librarians, effectively assist with reference and reader’s advisory services to library customers as needed.
- Work collaboratively with Information Services team members to assess department policies and procedures and assist with department documentation.
- Resolve library customer problems with patience and diplomacy and ethically handle sensitive library customer and department information.
- Participate in library marketing, including book display merchandising, blog posts, digital signage, website and social media contributions.
- Contribute to special projects, library-wide initiatives, and sponsor changes and improvements.
- Willing to work evenings and weekends as required.
- Perform other duties as assigned.
Additional Skills:
- Excellent verbal and written skills.
- Strong attention to details and strong organizational skills.
- Comfortable working with various technology (i.e. Microsoft programs, Google Docs/Drive).
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, patrons, and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Education & Experience Required:
- Spanish/English bilingual a plus.
- Requires a flexible schedule which includes morning, evening, and weekend hours.
- The position is best filled by an energetic, innovative individual with previous library experience.
- Knowledge of automated library systems, circulation and reference services operations, and web technology skills strongly preferred.
- Excellent oral, written, and interpersonal communication skills are essential.
- Interest in library trends and emerging technologies, basic word processing and spreadsheet abilities, and comfort with technology and social media are imperative.
- Outstanding work ethic, strong customer service skills, commitment to customer-centered services and flexibility are critical.
- Candidates must possess the ability to work both independently and in a fast-paced team environment with diverse patrons and coworkers.
- Candidates must also be able to exercise tact and good judgment in a variety of situations by following established policies and procedures.
Additional Requirements:
- Driving/Travel requirements – 0-10%
- Position Location – Providence, RI
- Physical requirements – ability to occasionally lift/move up to 25 lbs.
This position is:
Non-Exempt and is not part of the Union due to the hours
Hours: Part time position: 17.5 hours per week which includes two nights a week and alternating Saturdays
Position is open until filled.
Submit Cover Letter and Resume to:
E-mail: HR@provlib.org
The Providence Public Library
Attn: HR
150 Empire Street
Providence, RI 02903
Fax: 401-455-8002
Equal Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Providence Public Library are based on merit, qualifications, and abilities. PPL is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. PPL will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
This position reports to the Head of Information Services and is responsible for providing responsive and effective circulation and research support across all aspects of Information Services operations. A key role on the library’s information services team, this position is accountable for activities related to both Circulation and Reference operations within the reorganized unit of Technology & Information Services, including borrower services, interlibrary loan, collection development, reference, instruction and outreach. The Library has completed a major transformation of most of its public service spaces, including a new technology-rich information commons, the Workshop (an open learning and collaborative space) and a merged public services desk. The incumbent is expected to deliver point-of-need assistance to library customers and visitors, including first tier technology support and troubleshooting in the library’s new public service spaces.
Primary Duties & Responsibilities:
- Effectively assist with all Information Services operations, circulation and patron database, delivery, stacks maintenance and inventory control, information commons and study space management, technology loans, printer management and other services.
- Provide Adult reference and reader’s advisory services to library customers
- Create and present library programs in partnership with the Education department
- Provide effective face-to-face, phone, chat, text and email circulation and reference services using appropriate information resources.
- Assist library customers with accessing and using statewide online and digital resources
- Contribute to the library’s circulating collections through the selection, analysis, upkeep, and weeding of material in targeted areas.
- Work collaboratively with Information Services team members to assess department policies and procedures and assist with department documentation
- Resolve library customer problems with patience and diplomacy and ethically handle sensitive library customer and department information.
- Participate in library marketing, including book display merchandising, blog posts, digital signage, website and social media contributions.
- Participate in Library’s data collection and analysis efforts.
- Contribute to special projects, library-wide initiatives, and sponsor changes and improvements.
- Willing to work evenings and weekends as required.
Additional Skills:
- Excellent verbal and written skills.
- Strong attention to details and strong organizational skills.
- Comfortable working with various technology (i.e. Microsoft programs, Google Docs/Drive).
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, patrons, and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Education & Experience Required:
- MLIS degree from ALA accredited school and previous library experience required.
- Knowledge of automated library systems, reference & access services operations, databases, copyright law, and web development strongly preferred.
- Excellent oral, written, and interpersonal communication skills are essential.
- Experience presenting workshops is essential.
- Interest in library trends and emerging technologies, intermediate word processing and spreadsheet abilities, and comfort with technology and social media are imperative.
- Outstanding work ethic, strong commitment to customer-centered services and flexibility is critical.
- Candidates must possess the ability to work both independently and in a fast-paced team environment with diverse patrons and coworkers.
Additional Requirements:
- Driving/Travel requirements – 0-10%
- Position Location – Providence, RI
- Physical requirements – ability to occasionally lift/move up to 25 lbs.
This position is:
Non-Exempt (due to salary) and is part of the Union
Hours: 20 hours per week, nights and weekends are required
$22 - $25 per hour
Position is open until filled.
Submit Cover Letter and Resume to:
E-mail: HR@provlib.org
The Providence Public Library
Attn: HR
150 Empire Street
Providence, RI 02903
Fax: 401-455-8002
Equal Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Providence Public Library are based on merit, qualifications, and abilities. PPL is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. PPL will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
The Security Officer will protect people and property from possible criminal activity and will be responsible to promote and maintain a safe environment for staff and patrons, assessing situations as they arise and reduce the Library’s liability with best processes, procedures, communication and documentation.
Primary Duties & Responsibilities:
- Conducts regular walk-throughs and security inspections by patrolling and monitoring assigned areas.
- Monitors surveillance cameras, inspects property, and monitors patrons.
- Contacts law enforcement or fire department in case of an emergency.
- Familiarity with Code Adam scenarios.
- Checks doors, windows, and gates to ensure the property is secure.
- Respond to on-site alarms in the absence of the Facilities Director.
- Ensures building capacity limits are not exceeded.
- Acts as Safety Officer in conjunction with HR for various COVID procedures. Makes sure all staff and patrons entering the building are wearing a mask and are socially distant while in the building. Monitor various cleaning stations throughout the building and refill as needed.
- Investigate reports of suspicious activity on the property.
- Escorts discharged staff, trespassers, and other unwelcome parties off the premises.
- Takes proactive steps to provide a safe and secure working environment for staff, patrons, and visitors.
- Provides security for and monitors access to limited and restricted access.
- Collaborates with management to develop, prepare, and implement safety and security policies and procedures to promote and ensure a safe working environment.
- Submits recommendations for improvements, updates, and/or additions to the safety management program including emergency preparedness, accident prevention, general safety, and risk management.
- Identifies opportunities to minimize workplace injuries, accidents, and health problems.
- Ensures compliance with federal, state, and local safety laws, regulations, codes, and rules.
Additional Skills:
- Excellent verbal and written skills.
- Excellent observational skills and attention to detail.
- Ability to remain calm in high-pressure situations.
- Must be a team player and be willing to jump in and help out.
- Authoritative verbal communication skills.
- Strong attention to details and strong organizational skills.
- Comfortable working with various technology (i.e. Microsoft programs, Google Docs/Drive).
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, patrons, and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Education & Experience Required:
- High school diploma or equivalent required.
- Security guard training certification preferred.
- At least 5 years of experience required.
Additional Requirements:
- Driving/Travel requirements – 0-10%
- Position Location – Providence, RI
- Physical requirements – ability to occasionally lift/move up to 50lbs.
- Ability to patrol the property and access areas quickly.
- Prolonged periods sitting at a desk and monitoring surveillance equipment.
This position is:
Non-Exempt and is not part of the Union
Hours: 35 hours per week, days, nights, and weekends are required.
Hourly Range: $15 - $17
Position open until filled.
Submit Cover Letter and Resume to:
E-mail: HR@provlib.org
The Providence Public Library
Attn: HR
150 Empire Street
Providence, RI 02903
Fax: 401-455-8002
Equal Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Providence Public Library are based on merit, qualifications, and abilities. PPL is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. PPL will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Key Purpose/Summary:
Manages PPL’s Workshop area, utilizing the tools, techniques and methodology of the Maker Education Movement. Handle the day-to-day operations of the workshop like organizing materials and equipment and scheduling the use of the equipment. Leverage own skills and the local community of makers, educators & professionals in programming and events. Utilize infrastructure, connections, knowledge & experience in order to strengthen the impact of the workshop. This position will also expand the PVDMakers initiative of innovating Providence libraries in order to build a supportive community of makers, artists, entrepreneurs & activists for both Youth and Adults.
Primary Duties & Responsibilities:
- Overseeing Makerspace day to day operations to include scheduling the use of equipment and organizing the necessary materials for patrons coming in to use the equipment
- Development of Maker programs and classes
- Building & Maintaining Relationships with Community Partners
- Improving & Expanding Community Engagement
- Liaison between PPL and PVDMakers
- Scheduling Open Studio, Workshops, and Classes
- Manage PVDMakers Teens at PPL by working with other PVD Maker staff to train the cohort of teen interns and assist with their ongoing training and coaching, which happens weekly.
- As the hub for the PVD Maker program, this position will work with the PVD Maker teen interns assigned to PPL by training, coaching, and mentoring them as they work with the other users and hold workshops.
- Conduct safety training and equipment use training to any using the equipment.
- Develop the equipment training hierarchy/badging system and deliver those classes to users, allowing the users to progress in their skill building.
- Develop users with skills that can translate into employment, entrepreneurship, and higher education.
- Training PPL staff and librarians to be able to deliver programs of their own.
- Manage community volunteers
- Regular maintenance and repair of Maker machines and technology
- Ordering of consumable supplies and equipment
- Other duties as assigned.
Additional Skills:
- Experience in developing and delivering programs in a variety of Maker Space related areas and at varying skill levels.
- Excellent verbal and written skills.
- Strong attention to details and strong organizational skills.
- Comfortable working with various technology (i.e. Microsoft programs, Google Docs/Drive).
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, patrons, vendors, and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Possesses an awareness and sensitivity in interacting with diverse populations
Education & Experience Required:
- College degree preferred or equivalent experience in a STEM related field such as Computer Science, Engineering, Instructional Technology, or Instructional Design, or a related field
- 2+ years experience in makerspace operations and education
- Strong technical skills in the use and maintenance of makerspace equipment and associated software tools
- Knowledge of safety protocols with various machinery
- Familiarity of other programming languages: Python, JavaScript, visual block languages (Scratch, AppInventor, etc
- Experience developing innovative student-centered projects
- Demonstrated ability to lead socially-themed workshops and other activities associated with the Makerspace.
- Experience with makerspace operations including safety and training
- Experience with the supervision of student interns.
- Experience with Arduino or other microcontroller platforms strongly preferred
Additional Requirements:
- Driving/Travel requirements – 10% - 25%
- Position Location – Providence, RI, and potentially other locations throughout RI
- Physical requirements – ability to occasionally lift/move up to 25 lbs.
This position is:
Non-Exempt and is not part of the Union
Hours: 35 hours per week, flexible schedule needed
Hourly Rate: $21 - $24 based on experience
Position open until filled.
Submit Cover Letter and Resume to:
E-mail: HR@provlib.org
The Providence Public Library
Attn: HR
150 Empire Street
Providence, RI 02903
Fax: 401-455-8002
Equal Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Providence Public Library are based on merit, qualifications, and abilities. PPL is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. PPL will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.